Java API
HSM Dinamo
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HSM Return Codes
Code Value (AAP) Description Details
SUCCESS
0 (00000000h)
Success code. The requested operation/function/task was executed successfully.
ERR_UNKNOWN
5000 (80001388h)
An unknown scenario was encountered. The requested operation/function/task generated an unknown error. This condition should not occur in practice.
ERR_NET_FAIL
5001 (80001389h)
Network subsystem error. Common TCP/IP resets and timeouts can cause this error. Other (rare) scenarios include: resource temporarily unavailable; incorrect address for connection; resources unavailable due to overload; specified server name or IP address unavailable to the local system; no route to specified network/server; connection refused.
ERR_ACCESS_DENIED
5002 (8000138Ah)
Access denied. The HSM security subsystem has denied access because the credentials presented are insufficient to execute the request. Enabled IP filtering, and/or authorization in the user partition by smart-cards in the 'm of n' scheme (PnAuth) can also block some operations (check the configuration in the local console).
ERR_CANNOT_CREATE_OBJ
5003 (8000138Bh)
Failed to create an object. The HSM storage layer was unable to create an object (typically a key).
ERR_CANNOT_OPEN_OBJ
5004 (8000138Ch)
Failed to use an object. The HSM storage layer was unable to open/use an existing object (typically a key). Verify its ID.
ERR_CANNOT_DEL_OBJ
5005 (8000138Dh)
Failed to remove an object. The HSM's storage layer failed to delete an object (typically a key).
ERR_CANNOT_ALLOC_RES
5006 (8000138Eh)
Insufficient resources for the request. The HSM failed to allocate/manage/use one or more resources for the request execution (typically memory).
ERR_INVALID_CTX
5007 (8000138Fh)
Invalid operational context. The equipment is capable of processing extremely large resources, broken down into smaller blocks. Operational contexts are used to manage this state (typically associated with hashes, HMACs, or symmetric keys). An unrecognized context was sent in the request.
ERR_INVALID_OPERATION
5008 (80001390h)
Invalid request. Operations can be classified as invalid if one or more parameters are not recognized by the HSM, and/or are not valid in the current context.
ERR_INVALID_KEY
5009 (80001391h)
The provided key is invalid. This typically occurs when a request attempts to perform an operation with an invalid key type (e.g., providing a symmetric key ID when performing digital signatures, which are typically performed with asymmetric keys), or with an invalid ID.
ERR_NO_TLS_USED
5010 (80001392h)
The request must be made over a secure channel. Operations that require confidentiality must be requested over a TLS channel, with session encryption. Examples: a) changing passwords; b) generating backups; c) actions on cold partitions;
ERR_CANNOT_CHANGE_PWD
5011 (80001393h)
Password change cannot be performed. This occurs in two scenarios: a) write failure in the storage layer, or b) shash derivation failed.
ERR_OBJ_NOT_EXPORTABLE
5012 (80001394h)
Failed to extract an object (security policy violation). Objects in the HSM can be written using a generic security policy: a) they are exportable, or b) they are NOT exportable. Keys are usually written in non-exportable mode, while certificates (due to their public nature) can be retrieved from the device. This error occurs whenever a request attempts to retrieve the content of non-exportable objects.
ERR_USR_ALREADY_EXISTS
5013 (80001395h)
Failed to create a user that already exists. The storage and security layers operate with partitions for data isolation. This error occurs when a user creation request is made using an existing partition identifier.
ERR_INVALID_USR_NAME
5014 (80001396h)
The provided username is invalid. The security layer only permits user identifiers composed of alphanumeric characters (letters or numbers).
ERR_CANNOT_CREATE_USR
5015 (80001397h)
Failure in the user creation (sub)operation. User creation may fail with this code in the following scenarios: a) replication live-sync.
ERR_NO_MORE_LOG_SLOTS
5016 (80001398h)
Remote log unavailable. The log subsystem supports remote monitoring (for users with sufficient permissions, such as sys-operators). However, there is a limited number of sessions that can receive related events (currently 7), preventing system overload.
ERR_CANNOT_DELETE_USR
5017 (80001399h)
Failure in the user deletion (sub)operation. User deletion may fail with this code in the following scenarios: a) during requests to delete users ([a.1] when one or more objects from the corresponding partition are in use; [a.2] write failures in the storage layer), or b) replication live-sync.
ERR_CANNOT_DELETE_MASTER
5018 (8000139Ah)
The user master cannot be removed. The user master is special. He is the HSM's system operator (from the factory), and cannot be removed.
ERR_NOT_IMPLEMENTED
5019 (8000139Bh)
The requested functionality is not implemented. No equipment module can execute the requested operation. Please contact the manufacturer (a firmware update might resolve the issue).
ERR_USR_NOT_FOUND
5020 (8000139Ch)
User not found. A request was made with a non-existent user. Please verify your partition identifier.
ERR_INVALID_PAYLOAD
5021 (8000139Dh)
The request sent invalid data. This usually indicates malformed content (e.g., corrupted files) or inadequate parameters.
ERR_OBJ_ALREADY_EXISTS
5022 (8000139Eh)
Failed to create an object that already exists. The storage layer uses case-sensitive object identifiers that operate per partition.
ERR_INVALID_OBJ_NAME
5023 (8000139Fh)
The provided object name is invalid. The security layer only accepts object identifiers composed of alphanumeric characters (letters or numbers) and '_' (an ASCII character with a value equal to 0x5F).
ERR_OBJ_IN_USE
5024 (800013A0h)
Object currently in use. The request cannot be executed because the specified object is currently open by another process.
ERR_CANNOT_WRITE_BACKUP_BLOB
5025 (800013A1h)
Backup write operation failed. The storage layer cannot write the backup image to disk. This occurs in the following scenarios: a) backup restoration requests, or b) replication live-sync.
ERR_CANNOT_OPEN_BACKUP_BLOB
5026 (800013A2h)
Backup read operation failed. The storage layer cannot read the backup image from disk. This occurs in the following scenarios: a) backup restoration requests, or b) replication live-sync.
ERR_CANNOT_RESTORE_BACKUP_BLOB
5027 (800013A3h)
Backup restoration operation failed. The storage layer cannot prepare the submitted backup image. For proper system data update, this image must be opened, processed, and prepared for definitive writing by the local console (shell). This error occurs in: a) backup restoration requests.
ERR_INVALID_BACKUP_PIN_OR_LEN
5028 (800013A4h)
Backup image validation failed. An invalid backup copy may have been sent to the server. Typically, the issue lies with the PIN provided for image decryption. If the PIN is incorrect, the firmware cannot read the correct content. This error occurs in: a) backup restoration requests.
ERR_INVALID_XML_SIGNATURE
5029 (800013A5h)
Invalid XML DSig signature. The XML module verified a signature for RFC 3275 compliance and deemed it invalid. Additional information about this standard can be found in the document ietf.org/rfc/rfc3275.txt.
ERR_INVALID_CERTIFICATE
5030 (800013A6h)
The provided certificate is invalid. Occurs in the following scenarios: a) PKCS #7 signatures ([a.1] when the provided DER representation of the X.509 certificate cannot be loaded and/or decoded; [a.2] there is no match between the certificate and its private key); b) SPB encode/decode/map/cert-import ([b.1] one of the required certificates is not an X.509 DER representation; [b.2] one of the certificates is not valid within ICP Brasil; [b.3] the certificate's PEM representation exceeds 10kb); c) certificate association for authentication in the user partition (SA), when the provided X.509 DER representation cannot be loaded and/or decoded;
ERR_VERIFY_XML_FAILED
5031 (800013A7h)
XML DSig signature verification failed. The XML module attempted to verify a digital signature conforming to RFC 3275, but errors occurred during the operation, preventing a more precise diagnosis (this occurs in cases of memory allocation failures, I/O issues, XML template problems, certificate problems, etc.).
ERR_INVALID_XML
5032 (800013A8h)
XML DSig signing or verification failed. The XML module attempted to generate or verify a signature conforming to RFC 3275, but it failed to process the provided XML (which is likely malformed/invalid).
ERR_SIGN_XML_FAILED
5033 (800013A9h)
XML DSig signing failed. The XML module attempted to generate a signature conforming to RFC 3275, but errors occurred during the operation, preventing a more precise diagnosis (this occurs in cases of memory allocation failures, I/O issues, XML template problems, certificate problems, etc.).
ERR_UPACK_VERIFY_FAILED
5034 (800013AAh)
Invalid firmware update package. Firmware updates are performed via packages (upacks) submitted to the device. To prevent the introduction of insecure/malicious content and/or the execution of corrupted components, upacks are digitally signed by the manufacturer and verified before being applied.
ERR_CANNOT_TRUNCATE_LOG
5035 (800013ABh)
Failed to truncate the audit log. Audit logs have a maximum size of ~4GB but can be truncated to free up system resources. This error typically signals problems in the storage layer: the HSM may be under extremely high loads, and/or physical disk issues are preventing the operation from executing. Please try again shortly. If the error persists, a device restart is recommended. If the log cannot be truncated after restarting, contact the manufacturer for additional instructions.
ERR_CANNOT_BACKUP_OLD_LOG
5036 (800013ACh)
Failed to write a temporary image of the audit logs. To atomically truncate audit logs, a temporary internal copy might be necessary. In practice, this code is rarely used and has been deprecated in more recent firmware versions.
ERR_CERTIFICATE_EXPIRED
5037 (800013ADh)
The provided certificate has expired. A certificate is considered expired based on the device's current date/time. This occurs in the following scenarios: a) SPB encode/decode/map/cert-import; b) CRL validation; c) XML DSig signing/verification conforming to RFC 3275.
ERR_CERTIFICATE_FAILED
5038 (800013AEh)
Certificate processing failed. In certain contexts - for example, when decoding certificate content - a specific error may have occurred, preventing a more precise diagnosis (e.g., memory allocation failures, I/O issues, etc.). This occurs in: a) SPB decode requests (typically associated with GEN messages that trigger automatic certificate exchange operations); b) SPB cert-import; c) XML DSig signing/verification conforming to RFC 3275.
ERR_CERTIFICATE_NOT_FOUND
5039 (800013AFh)
The certificate was not found. XML DSig signing/verification conforming to RFC 3275 cannot be performed because the storage layer failed to locate/open the certificate (this can also occur when there are failures in extracting certificates from PKCS #7 messages/containers).
ERR_CERTIFICATE_REVOKED
5040 (800013B0h)
The provided certificate is revoked. Occurs in the following scenarios: a) CRL validation; b) XML DSig signing/verification conforming to RFC 3275.
ERR_CERTIFICATE_ISSUER_FAILED
5041 (800013B1h)
The certificate issuer is invalid/unknown. The XML module attempted to generate/verify a signature conforming to RFC 3275, but one or more certificates in the trust chain were not identified.
ERR_CERTIFICATE_NOT_YET_VALID
5042 (800013B2h)
The certificate is not yet valid. Based on the HSM's current date/time, the provided certificate is not yet valid for use (i.e., its start date/time is a future event). This occurs in the following scenarios: a) CRL validation; b) XML DSig signature/verification according to RFC 3275;
ERR_CERT_EXPIRED_SIGN_VALID
5043 (800013B3h)
A valid XML DSig signature was performed with an expired certificate. The verification of XML DSig in the RFC 3275 standard was successful, but the certificate used in the process is expired (a "dated verification" was made; the signature was valid at the time of generation, and is still correct, if the expiration of the certificate used - taking the current date/time of the HSM as a reference - is disregarded).
ERR_CRL_EXPIRED
5044 (800013B4h)
The Certificate Revocation List (CRL) is expired. CRL validation failed because it has expired (using the device's current date/time as reference).
ERR_INVALID_CRL_SIGN
5045 (800013B5h)
The signature of the Certificate Revocation List (CRL) is invalid. CRL signature verification failed (further details in RFC 2459).
ERR_CRL_CERT_MISMATCH
5046 (800013B6h)
The issuer of the Certificate Revocation List (CRL) is invalid. CRL issuer verification failed (the provided issuer certificate does not match).
ERR_CERT_REVOKED
ERR_CERTIFICATE_REVOKED The provided certificate is revoked. See details in ERR_CERTIFICATE_REVOKED.
ERR_CERT_REVOKED_LIBCLIENT_FIX1
5047 (800013B7h)
The provided certificate is revoked. See details in ERR_CERTIFICATE_REVOKED.
ERR_ACCESS_DENIED_TOKEN_NOT_NEEDED
5048 (800013B8h)
Access denied. The HSM's security subsystem denied access because the credentials provided for the request execution include invalid authentication factors (such as a token's OTP, when the user is not configured to use it).
ERR_ACCESS_DENIED_TOKEN_NEEDED
5049 (800013B9h)
Access denied. The HSM's security subsystem denied access because the credentials provided for the request execution do not include mandatory authentication factors (such as a token's OTP, as the user is configured to use it).
ERR_CERT_REVOKED_CRL_VAL_UNUSED
5050 (800013BAh)
The provided certificate is revoked. Certificate validation was performed without CRL verification (i.e., the certificate is included in the CRL, which did not have its signature verified).
ERR_CERT_VALID_CRL_VAL_UNUSED
5051 (800013BBh)
The provided certificate is not revoked. Certificate validation was performed without CRL verification (i.e., the certificate is not included in the CRL, which did not have its signature verified).
ERR_CANNOT_PARSE_XML
5052 (800013BCh)
XML processing error. The HSM was unable to decode the XML provided (it is probably malformed/invalid). Occurs in the following scenarios: a) signing/verification of DSig XML to the RFC 3275 standard; b) import of PSKC files by the module OATH;
ERR_CANNOT_CREATE_XML_SIG_TEMPL
5053 (800013BDh)
Failed to create XML DSig template. The XML module attempted to perform an XML DSig signature conforming to RFC 3275, but XML manipulation resulted in errors during the construction of the required format. A detailed description with a diagnosis of the involved tags is not available (typically due to memory allocation issues).
ERR_CANNOT_ADD_XML_SIG_TEMPL_REF
5054 (800013BEh)
Failed to create XML DSig template. O módulo XML tentou fazer uma assinatura XML DSig no padrão da RFC 3275, mas a manipulação da tag <dsig:Signature/> gerou erros na construção do formato necessário. Uma descrição pormenorizada com um diagnóstico completo não está disponível (normalmente, devido a problemas de alocação de memória).
ERR_CANNOT_ADD_XML_SIG_TEMPL_TRANS
5055 (800013BFh)
Failed to create XML DSig template. The XML module attempted to perform an XML DSig signature conforming to RFC 3275, but the manipulation of enveloped and/or C14N tags resulted in errors during the construction of the required format. A detailed description with a complete diagnosis is not available (typically due to memory allocation issues).
ERR_CANNOT_ADD_XML_SIG_KEY_INFO
5056 (800013C0h)
Failed to create XML DSig template. O módulo XML tentou fazer uma assinatura XML DSig no padrão da RFC 3275, mas a manipulação da tag <dsig:KeyInfo/> gerou erros na construção do formato necessário. Uma descrição pormenorizada com um diagnóstico completo não está disponível (normalmente, devido a problemas de alocação de memória).
ERR_CANNOT_ADD_XML_SIG_KEY_CERT
5057 (800013C1h)
Failed to create XML DSig template. O módulo XML tentou fazer uma assinatura XML DSig no padrão da RFC 3275, mas a manipulação da tag <dsig:X509Data/> gerou erros na construção do formato necessário. Uma descrição pormenorizada com um diagnóstico completo não está disponível (normalmente, devido a problemas de alocação de memória).
ERR_CANNOT_ALLOC_XML_SIG_CTX
5058 (800013C2h)
XML DSig signing or verification failed. The XML module attempted to generate or verify a signature according to RFC 3275, but failed to allocate an internal context structure (likely a memory allocation failure).
ERR_CANNOT_PARSE_DER_PRIV_KEY
5059 (800013C3h)
XML DSig signing failed. The XML module attempted to generate a signature according to RFC 3275, but failed to retrieve the necessary private key. This is typically a memory allocation issue when decoding DER structures. In extreme situations, it may indicate internal data corruption.
ERR_XML_CANNOT_LOAD_PRIV_KEY
5060 (800013C4h)
XML DSig signing failed. The XML module attempted to generate a signature according to RFC 3275, but failed to retrieve the necessary private key. This is typically a memory allocation issue when decoding DER structures. In extreme situations, it may indicate internal data corruption.
ERR_XML_CANNOT_LOAD_CERT
5061 (800013C5h)
XML DSig signing failed. The XML module attempted to generate a signature according to RFC 3275, but failed to retrieve the necessary certificate. This is typically a memory allocation issue when decoding DER structures. In extreme situations, it may indicate internal data corruption.
ERR_XML_CANNOT_CREATE_KEY_MNG
5062 (800013C6h)
XML DSig verification failed. The XML module attempted to verify a signature according to RFC 3275, but failed to allocate an internal data structure. This is typically a memory allocation issue.
ERR_XML_CANNOT_INIT_KEY_MNG
5063 (800013C7h)
XML DSig verification failed. The XML module attempted to verify a signature according to RFC 3275, but failed to manipulate an internal key structure. This is typically a memory allocation issue.
ERR_XML_CANNOT_LOAD_TRUSTED_CERTS
5064 (800013C8h)
XML DSig verification failed. The XML module attempted to verify a signature according to RFC 3275, but failed to retrieve the necessary certificate chain. This is typically a memory allocation issue when decoding DER structures. In extreme situations, it may indicate internal data corruption.
ERR_XML_SIG_NODE_NOT_FOUND
5065 (800013C9h)
XML DSig verification failed. O módulo XML tentou verificar uma assinatura no padrão da RFC 3275, mas não conseguiu localizar a tag <dsig:Signature/> (o XML é provavelmente malformado/inválido).
ERR_XML_CERT_NODE_NOT_FOUND
5066 (800013CAh)
XML DSig verification failed. O módulo XML tentou verificar uma assinatura no padrão da RFC 3275, mas não conseguiu localizar a tag <dsig:X509Data/> (o XML é provavelmente malformado/inválido).
ERR_XML_CANNOT_DECODE_CERT_NODE
5067 (800013CBh)
XML DSig verification failed. O módulo XML tentou verificar uma assinatura no padrão da RFC 3275, mas não conseguiu decodificar a tag <dsig:X509Data/> em uma representação DER válida para um certificado X.509 (o XML pode estar malformado/inválido, e/ou problemas de alocação de memória foram encontrados).
ERR_CANNOT_PARSE_DER_CERT
5068 (800013CCh)
XML DSig verification failed. O módulo XML tentou verificar uma assinatura no padrão da RFC 3275, mas não conseguiu decodificar a tag <dsig:X509Data/> em uma representação DER válida para um certificado X.509 (o XML pode estar malformado/inválido, e/ou problemas de alocação de memória foram encontrados).
ERR_DEPRECATED_XML_COMPRESS
5069 (800013CDh)
XML DSig operation failed. The XML module failed to parse the provided data for signature generation/verification according to RFC 3275. Previously supported were: RFC 1950 (ZLIB), RFC 1951 (DEFLATE), and RFC 1952 (GZIP), but this functionality has been removed. New firmware versions will return ERR_CANNOT_PARSE_XML.
ERR_INVALID_CERTIFICATE_NULL_RES
5070 (800013CEh)
Certificate handling failed. In certain contexts – for example, when decoding the content of a certificate – a specific error may have occurred, preventing more precise diagnosis (e.g., memory allocation failures, I/O issues, etc.). This occurs in: a) SPB decode/encode/map requests (e.g., in GEN messages that trigger automatic certificate exchange operations); b) XML DSig signatures according to RFC 3275; c) PKCS #12 file imports;
ERR_CANNOT_RECREATE_MASTER
5071 (800013CFh)
Failed to recreate user master. The storage and security layers work with partitions to isolate data. This error occurs when a request is made to create a user with the name 'master' (the user master is special; it is the HSM system operator, and cannot be [re]created or removed).
ERR_CANNOT_CREATE_USR_STORAGE1
5072 (800013D0h)
User creation operation failed. Occurs when a user creation operation was accepted and distributed by the replication layer, but data write failed in the storage layer. This error should be temporary. If persistent, contact the manufacturer.
ERR_CANNOT_CREATE_USR_STORAGE2
5073 (800013D1h)
User creation/removal operation failed. DEPRECATED. Occurs in older firmware versions when user creation/removal operations were accepted and distributed by the replication layer, but data write failed in the storage layer. This error should be temporary. If persistent, contact the manufacturer.
ERR_CANNOT_CREATE_USR_DEFAULT_ACL
5074 (800013D2h)
Failed to write user data. Occurs in: a) when a user creation operation was accepted and distributed by the replication layer, but permissioning data write failed in the storage layer. In this scenario, this error should be temporary (if persistent, contact the manufacturer); b) replication live-sync failed to write permissioning data; in this scenario, the error is synchronous;
ERR_CANNOT_ALLOC_CTX
5075 (800013D3h)
Failed to allocate operational context. The equipment is capable of handling extremely large resources, fragmented into smaller blocks. Operational contexts are used to manage this state, typically associated with hashes, HMACs, or symmetric keys. For example, an SPB decode operation may fail with this return code when handling compressed messages. Another (rare) situation where this error occurs is when the DRBG subsystem fails to generate random numbers. Typically, failures in allocating operational contexts occur when there is no more memory available for processing a resource.
ERR_CANNOT_LOAD_PRIV_KEY
5076 (800013D4h)
Private key retrieval failed Private keys are used in asymmetric cryptography operations for digital signatures or for opening symmetric key envelopes. An operation attempted to retrieve an existing RSA/ECC private key but failed to decode its DER representation. Memory allocation issues are typical culprits; in extreme cases, data corruption may have occurred. This occurs in: a) essential RSA/ECC tasks; b) signature generation according to ISO 9796; c) PKCS #8 standard imports/exports; d) SPB decode requests (e.g., in GEN messages that trigger automatic certificate exchange operations);
ERR_CANNOT_DECODE_PUB_KEY
5077 (800013D5h)
Public key retrieval failed Public keys are used in asymmetric cryptography operations for digital signature verification or for symmetric key encapsulation. An operation attempted to retrieve an RSA/ECC public key but failed to process its DER representation. Memory allocation issues are typical culprits; in extreme cases, data corruption may have occurred. This occurs in: a) essential RSA/ECC tasks;
ERR_CANNOT_GENERATE_RND_DATA
5078 (800013D6h)
Failed to generate random numbers The HSM was unable to generate a block of cryptographically strong random numbers. The (rare) origin of this error is the DRBG subsystem's inability to move forward (usually related to memory allocation problems). It occurs when: a) authenticating users; b) explicitly requesting the generation of random numbers; c) issuing blobs OATHd) when the replication layer needs to synchronize data from devices in the same pool;
ERR_CACHE_LAYER_EXHAUSTED
5079 (800013D7h)
Failed to use an object. The HSM operates with multiple cache levels, optimizing its storage layer. It was not possible to open or use an existing object (typically a key), as a limited amount of memory is reserved for caching to achieve exceptional performance. In practice, pending connections should be checked (as they might be holding temporary objects open), and/or objects no longer required for regular operation should be removed.
ERR_RSA_POWER_SIGN_FAILED
5080 (800013D8h)
Optimized RSA signature failed. The main HSM module attempted to generate a digital signature in the PKCS #1 standard, but execution errors occurred, and no more specific details are available for a precise diagnosis (e.g., memory allocation issues).
ERR_CANNOT_DEMOTE_MASTER
5081 (800013D9h)
User permissions update failed master. The user master is special; he is the HSM system operator, and cannot have his permissions removed.
ERR_CANNOT_GET_SYS_INFO
5100 (800013ECh)
System information retrieval failed. The state manager module failed to retrieve important system information for client delivery. In very rare scenarios (e.g., legacy firmware versions), this code may indicate a DRBG subsystem failure when attempting to obtain timestamp counters (essential for state diversification).
ERR_CANNOT_ALLOC_UPACK_ID
5101 (800013EDh)
Firmware update submission failed. Firmware updates are carried out via update-packages (upacks), sent remotely via the administrative console. The state manager module was unable to receive an update because the generation of its internal unique identifier failed. A malfunction in the DRBG subsystem could be responsible for this return code (see ERR_CANNOT_GENERATE_RND_DATA for more details).
ERR_CANNOT_ALLOC_UPACK_PATH
5102 (800013EEh)
Firmware update submission failed. DISCONTINUED. Occurs in older firmware versions. See ERR_CANNOT_ALLOC_UPACK_ID.
ERR_CANNOT_WRITE_UPACK_OBJ
5103 (800013EFh)
Firmware update submission failed. Firmware updates are performed via update-packages (upacks), sent remotely by the administrative console. The state manager module failed to receive an update because its writing to the storage layer failed.
ERR_INVALID_CRL
5104 (800013F0h)
The Certificate Revocation List (CRL) is invalid. Certificate Revocation Lists (CRLs) are used in PKIs to store serial numbers of revoked certificates (thus, no longer to be considered trustworthy). An operation attempted to retrieve a CRL but failed to decode its DER representation. Memory allocation issues are typical culprits; in extreme cases, data corruption may have occurred.
ERR_OPERATION_FAILED
5105 (800013F1h)
The requested operation/function/task failed. The requested operation/function/task generated this generic error - sometimes deprecated/legacy - to signal an internal operational issue. It can occur in various scenarios (e.g., mathematical/cryptographic operations, memory allocation, I/O, etc.). Newer firmware versions use more specialized return codes, allowing for faster and more immediate problem resolution.
ERR_GET_USR_ACL_FAILED
5106 (800013F2h)
Failed to retrieve authorization information. The security layer cannot retrieve the Access Control List (ACL) with user permissions. This is usually a temporary issue. Please verify the user identifier and try again shortly.
ERR_INVALID_SIGNATURE
5107 (800013F3h)
Invalid digital signature. The HSM identified an invalid signature/code when performing RSA/ECC/EdDSA/MAC checks or AEAD/XML/SPB/PIX operations.
ERR_CANNOT_GENERATE_SOFT_TOKEN
5108 (800013F4h)
HOTP soft-token issuance failed. DEPRECATED. Returned by older firmware versions when automatic issuance of HOTP apps/tokens in JavaME failed. NOTE: The OTP module is no longer available and is considered insecure for modern security practices.
ERR_INVALID_SECRET
5109 (800013F5h)
Invalid critical security parameter. Critical security parameters (CSP) can take many forms: cryptographic keys, passwords, one-time-passwords (OTPs), PINs, 'm of n' components, etc. One of these parameters was sent in a request for processing, and it was found to be invalid. The EFT, EMV, and OATH modules can return this code.
ERR_ACCESS_DENIED_USR_BLOCKED
5120 (80001400h)
Access denied and user blocked. The HSM's security subsystem denied access because the provided credentials are insufficient to execute the request. The user was also blocked (disabled) because the global security policy was activated.
ERR_INVALID_IMEI
5121 (80001401h)
HOTP soft-token issuance failed. DEPRECATED. Returned by older firmware versions when automatic issuance of HOTP apps/tokens in JavaME failed (due to invalid IMEI). NOTE: The OTP module is no longer available and is considered insecure for modern security practices.
ERR_REPLAY_DETECTED
5122 (80001402h)
Attempt to reuse OTP detected. The OATH module detected an attempt to reuse a One Time Password (OTP), and returned an exception. It can be used with HOTP and TOTP OTPs.
ERR_NON_APPROVED_OPERATION
5123 (80001403h)
Operation not allowed in restricted mode. A feature was requested with the HSM operating in restricted mode (e.g., MC7 or FIPS). Only specific algorithms/protocols/standards are allowed (i.e., legacy cryptography such as MD5 and ARC4 is prohibited). Restoring backups generated in standard mode is not permitted when restricted mode is active (firmware updates are also disabled).
ERR_ACCESS_DENIED_OBJ_BLOCKED
5124 (80001404h)
Access denied due to object blocking. The HSM's security subsystem denied access to an object (typically a key) because it is locked (disabled) or violated an SP 800-57 policy (in which case, first check the device's date/time). The owner of the partition where the object resides (or another authorized user on it) may be able to unlock it.
ERR_DRBG_CONTINUOUS_TEST
5125 (80001405h)
Failed to generate random numbers The HSM detected an issue in its cryptographic random number generator during a runtime check. See ERR_CANNOT_GENERATE_RND_DATA for more details that may be applicable in this situation.
ERR_RSA_CONTINUOUS_TEST
5126 (80001406h)
Key creation/read/import failed. DISCONTINUED. Occurs in older firmware versions. See ERR_KEY_CONTINUOUS_TEST.
ERR_ECC_CONTINUOUS_TEST
5127 (80001407h)
Key creation/read/import failed. DISCONTINUED. Occurs in older firmware versions. See ERR_KEY_CONTINUOUS_TEST.
ERR_DES_CONTINUOUS_TEST
5128 (80001408h)
Key creation/read/import failed. DISCONTINUED. Occurs in older firmware versions. See ERR_KEY_CONTINUOUS_TEST.
ERR_AES_CONTINUOUS_TEST
5129 (80001409h)
Key creation/read/import failed. DISCONTINUED. Occurs in older firmware versions. See ERR_KEY_CONTINUOUS_TEST.
ERR_ALT_BN128_CONTINUOUS_TEST
5130 (8000140Ah)
Key creation/read/import failed. DISCONTINUED. Occurs in older firmware versions. See ERR_KEY_CONTINUOUS_TEST.
ERR_CANNOT_UPDATE_OBJ
5175 (80001437h)
Object update failed. The HSM storage layer was unable to update an object (typically involving its metadata, but also occurring during [a] map updates, [b] object {un}locking, and [c] replication live-sync).
ERR_CANNOT_GET_PWD_POLICY
5176 (80001438h)
Failed to retrieve password critical security parameter. A critical security parameter (CSP) password cannot be recovered by the storage layer (shash, expiration policy, and/or global size/format policy). This must be a temporary problem, caused by competing access to the equipment. If the error persists, the manufacturer should be contacted.
ERR_PWD_BLOCKED_BY_POLICY
5177 (80001439h)
Invalid password due to the HSM security policy. The security layer blocked a password change or user creation because the global size/formatting policy was violated.
ERR_PWD_EXPIRED
5178 (8000143Ah)
User password change requested, or a-token has expired. Occurs when: a) The global password expiration policy is active. The security layer successfully authenticated user credentials but requested a password change to release the established session for use; b) The access/authentication token has expired and can no longer be used for user impersonation;
ERR_CERT_VALID_CRL_VAL_UNUSED_CRL_EXPIRED
5179 (8000143Bh)
The provided certificate is not revoked. The certificate verification was performed with a CRL considered expired (using the device's current date/time). This means the certificate is not included in the CRL, but no signature verifications were performed.
ERR_CERT_VALID_CRL_EXPIRED
5180 (8000143Ch)
The provided certificate is not revoked. Certificate verification was performed using a CRL considered expired (based on the device's current date/time). This means the certificate is not included in the CRL, and signature verifications were carried out.
ERR_INVALID_CERT_SIGN
5181 (8000143Dh)
The provided certificate is invalid. The CRL check detected an invalid certificate signature.
ERR_CANNOT_LOAD_CORRUPTED_OBJ
5200 (80001450h)
Failed to load an object. The HSM cannot open/export/rename an existing object (typically a key) because its integrity test failed. The firmware uses a SHA1 (160-bit) checksum. This error may be temporary, but it usually indicates severe data corruption (and/or hardware issues). Consult the manufacturer.
ERR_INVALID_CERT_ISPB_MISMATCH
5230 (8000146Eh)
Certificate validation failed. An SPB encode/decode/map operation detected a discrepancy between the reported source/destination ISPB and the ISPB contained in the certificate used.
ERR_INVALID_CA
5231 (8000146Fh)
Invalid Certificate Authority (CA). SPB module decode operations (typically in GEN messages that trigger automatic certificate exchange operations) or SPB encode requests cannot use certificates issued by an unknown CA. The following CAs (with corresponding values) are documented in the SPB manual, section 4.2.6: a) Serpro (1); b) Certisign (2); c) Serasa (4); d) CAIXA (5); e) Valid (6);
ERR_OPERATION_BLOCKED_BY_SEPOL
5232 (80001470h)
Operation blocked due to violation of global security policy. The HSM security subsystem blocked an operation due to a violation of global security policy.
ERR_DEPRECATED_FUNCTION
5303 (800014B7h)
The requested operation/function/task has been deprecated. The manufacturer is continuously improving its products. The requested operation is no longer available, as modern security practices likely deem its execution inappropriate (even if it was not previously considered a threat, or was even an industry-adopted practice).
ERR_SERVER_BUSY
5304 (800014B8h)
The server is overloaded. DEPRECATED. Returned by older firmware versions. A request was denied because the HSM is overloaded. Newer firmware versions use more specialized return codes, enabling faster and more immediate problem resolution. In any case, this should be a temporary error. Please try again in a few moments.
ERR_SL_BE_BUSY
5305 (800014B9h)
Read failure in the storage layer. The request cannot be executed because the storage layer is overloaded with numerous I/O operations (read/write). This is common during object listing requests. It is usually a temporary failure. Please try again in a few moments.
ERR_SVMK_MISMATCH
5306 (800014BAh)
Invalid Server Master Key (SVMK). A backup restoration attempt failed because the image was originally generated on a device initialized with an SVMK different from the currently loaded SVMK. In this scenario, the operation will always generate an error, protecting the client's database from loss.
ERR_INVALID_CERT_SN_MISMATCH
5307 (800014BBh)
The provided certificate is invalid. The SPB encode/decode request detected a mismatch between the serial number (SN) of the provided certificate and the SN contained in the SPB message header. This double check protects the client against data corruption and/or invalid/inconsistent messages.
ERR_CANNOT_DEC_SYM_KEY
5308 (800014BCh)
Symmetric key recovery failed. Error in SPB module decode operation. SPB messages use a digital envelope to protect sensitive information. When the recipient receives the message, this envelope must be opened to retrieve the 3DES transport key that ensures the confidentiality of the message content. In this process, the recipient uses their private key. If the message sender used an incorrect public key for enveloping (for example, using a certificate that is no longer active), and/or if there was any data corruption in the message, it will not be possible to open the digital envelope, and this return code will signal the problem.
ERR_CANNOT_REC_SYM_KEY
5309 (800014BDh)
Symmetric key usage failed. Error in SPB module decode operation. The 3DES key envelope was correctly opened (decrypted), but key scaling failed. This is typically a memory allocation issue. See ERR_CANNOT_DEC_SYM_KEY for more details.
SUCCESS_CANNOT_OPEN_OBJ_AT_REPL
5401 (80001519h)
Failed to use an object. The HSM failed to open/use a successfully created object (typically a key) because it is still being written to the replication layer. This object will likely be available for regular use in a few moments.
ERR_CANNOT_OPEN_INVALID_OBJ_AT_REPL
5402 (8000151Ah)
Failed to use an object. The HSM failed to open/use an object that underwent alteration (was [un]locked, removed, or renamed) because it is still being updated in the replication layer. In a few moments, the object's status will likely be defined.
ERR_CANNOT_SL_BE_CHECK_OBJ
5500 (8000157Ch)
Failed to create an object. The HSM's storage layer was unable to create an object (typically a key) because a structural read failure prevented event validation. This is a rare (usually temporary) issue. Please try again shortly.
ERR_CANNOT_WRITE_AUTH_INFO_OBJ
5501 (8000157Dh)
Failed to write authentication information. The HSM storage layer was unable to record information from OATHso that the user can authenticate with 2-factor authentication. This is a rare problem (usually temporary). Please try again in a few moments.
ERR_CANNOT_GEN_RSA_KEY
5502 (8000157Eh)
Failed to create RSA key. The HSM storage layer failed to create an RSA key due to a failure in cryptographic material handling. This could be a memory allocation issue. In rare cases, random number generation might have failed. See ERR_DRBG_CONTINUOUS_TEST for more details that may apply to this situation. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_GEN_ECC_CURVE
5503 (8000157Fh)
Failed to create ECC key. DISCONTINUED. Occurs in older firmware versions. See ERR_CANNOT_GEN_ECC_KEY.
ERR_CANNOT_GEN_ECC_KEY
5504 (80001580h)
Failed to create ECC key. The HSM storage layer failed to create an ECC key due to a failure in cryptographic material handling. This could be a memory allocation issue. In rare cases, random number generation might have failed. See ERR_DRBG_CONTINUOUS_TEST for more details that may apply to this situation. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_GEN_ECC_DER
5505 (80001581h)
Key serialization failure. DISCONTINUED. Occurs in older firmware versions. See ERR_CANNOT_ALLOC_MEM.
ERR_CANNOT_GEN_ECC_DER_KEY
5506 (80001582h)
Key serialization failure. DISCONTINUED. Occurs in older firmware versions. See ERR_CANNOT_ALLOC_MEM.
ERR_CANNOT_CREATE_UNKNOWN_OBJ
5507 (80001583h)
Failed to create unknown object. The HSM storage layer failed to create an object (typically a key) because it is unknown. Please contact the manufacturer (a firmware update might resolve the issue).
ERR_CANNOT_WRITE_HSM_MODE
5508 (80001584h)
Failed to update operation mode. The HSM storage layer was unable to change the operation mode due to a write failure. This is a rare (usually temporary) issue. Please try again shortly.
ERR_CANNOT_WRITE_LOGIN_BLOCK_INFO
5509 (80001585h)
Failed to write user [un]lock information. The HSM security layer failed to write user login [un]lock information. This is a rare (usually temporary) issue. Please try again shortly.
ERR_CANNOT_SETUP_LIVE_SYNC_OBJ
5510 (80001586h)
Failed to prepare object(s) for writing. The HSM's storage layer was unable to prepare the data of one or more objects for writing during a replication live-sync operation. This is typically a memory allocation issue. Please try again shortly.
ERR_CANNOT_CREATE_LIVE_SYNC_OBJ
5511 (80001587h)
Failed to write object(s). The HSM's storage layer was unable to write the data of one or more objects during a replication live-sync operation. This is a very rare (typically temporary) issue. Please try again shortly.
ERR_CANNOT_OPEN_LOG
5512 (80001588h)
Failed to open the audit log. The HSM storage layer failed to open the log due to a structural read error in the file. If the error persists, the manufacturer should be contacted.
ERR_COULD_NOT_OPEN_OBJ
5513 (80001589h)
Failed to create a local/temporary object. The HSM failed to open/use an object (typically a key) that should have been created successfully. See ERR_CANNOT_OPEN_OBJ, ERR_CANNOT_ALLOC_RES, and ERR_CACHE_LAYER_EXHAUSTED for more details that may apply to this situation. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_EXPORT_RAW_OBJ
5514 (8000158Ah)
Failed to extract an object (due to an I/O error). Objects in the HSM can be stored using a generic security policy: a) they are exportable, or b) they are NOT exportable. Keys are typically stored in non-exportable mode, whereas certificates (due to their public nature) can be extracted from the device. This error occurs when a request attempts to retrieve the full content of exportable objects, but structural read failures have occurred.
ERR_CANNOT_RENAME_OBJ
5515 (8000158Bh)
Failed to rename an object. The HSM storage layer was unable to rename an existing object (typically a key). 'Move/rename' operations involving more than one partition are not permitted (e.g., when a user attempts to move/rename objects from other partitions, even if the respective owners have granted write/update permissions). Users can only rename objects within their own partitions.
ERR_REPLICATION_CANNOT_OPEN_OBJ
5516 (8000158Ch)
Failed to use an object. The HSM replication layer failed to open/use an existing object (typically a key). See ERR_CANNOT_OPEN_OBJ for details.
ERR_CANNOT_SETUP_LIVE_SYNC_IMG
5517 (8000158Dh)
Failed to prepare the live-sync image. The HSM replication layer was unable to prepare the image with live-sync data. This is typically a memory allocation issue. Please try again shortly.
ERR_CANNOT_LOAD_LIVE_SYNC_IMG
5518 (8000158Eh)
Failed to load the live-sync image. The HSM replication layer failed to read the live-sync image data. This is a very rare (usually temporary) issue. Please try again shortly.
ERR_CANNOT_SETUP_LIVE_SYNC_DEL_USR
5519 (8000158Fh)
Failed to prepare for user removal. The HSM replication layer failed to prepare for the removal of one or more users during a live-sync operation. This is typically a memory allocation issue. Please try again shortly.
ERR_CANNOT_DEL_LIVE_SYNC_USR
5520 (80001590h)
User removal failed. The HSM replication layer was unable to remove the data of one or more users during a live-sync operation. This is a very rare (usually temporary) issue. Please try again shortly.
ERR_CANNOT_SETUP_LIVE_SYNC_DEL_CONFIG
5521 (80001591h)
Failed to prepare for the removal of configuration parameters. The HSM replication layer failed to prepare for the removal of one or more configuration parameters during a live-sync operation. This is typically a memory allocation issue. Please try again in a few moments.
ERR_CANNOT_DEL_LIVE_SYNC_CONFIG
5522 (80001592h)
Failed to remove configuration parameters. The HSM replication layer was unable to remove one or more configuration parameters during a live-sync operation. This is a very rare problem (usually temporary). Please try again in a few moments.
ERR_CANNOT_SETUP_LIVE_SYNC_CONFIG
5523 (80001593h)
Failed to prepare the insertion of configuration parameters. The HSM replication layer failed to prepare the insertion of one or more configuration parameters during a live-sync operation. This is typically a memory allocation issue. Please try again shortly.
ERR_CANNOT_CREATE_LIVE_SYNC_CONFIG
5524 (80001594h)
Failed to add configuration parameters. The HSM replication layer was unable to add one or more configuration parameters during a live-sync operation. This is a very rare issue (typically temporary). Please try again shortly.
ERR_CANNOT_SETUP_LIVE_SYNC_USER
5525 (80001595h)
Failed to prepare the insertion of user(s). The HSM replication layer failed to prepare the insertion of one or more users during a live-sync operation. This is typically a memory allocation issue. Please try again shortly.
ERR_CANNOT_CREATE_LIVE_SYNC_USER
5526 (80001596h)
Failed to add user(s). The HSM replication layer was unable to add one or more user(s) when performing a live-sync operation. This is a very rare problem (usually temporary). Please try again in a few moments.
ERR_CANNOT_SETUP_LIVE_SYNC_ACL
5527 (80001597h)
Failed to prepare the insertion of permissioning information. The HSM replication layer failed to prepare the insertion of user permissioning information during a live-sync operation. This is usually a memory allocation issue. Please try again in a few moments.
ERR_CANNOT_CREATE_LIVE_SYNC_ACL
5528 (80001598h)
Failed to add permissioning information. The HSM replication layer was unable to write user permissioning information during a live-sync operation. This is a very rare (usually temporary) issue. Please try again shortly.
ERR_CANNOT_DEL_AUTH_INFO_OBJ
5529 (80001599h)
Failed to remove authentication information. The HSM storage layer was unable to delete information from OATHwhich the user uses for 2-factor authentication. This is a rare problem (usually temporary). Please try again in a few moments.
ERR_INVALID_KEY_NULL_RES
5530 (8000159Ah)
Cryptographic key manipulation failed. In certain contexts - for example, when decoding the content of a cryptographic key - a specific error may have occurred, preventing more precise diagnosis (e.g., memory allocation failures, I/O issues, etc.). This occurs in: a) SPB decode/encode/map requests (e.g., in GEN messages that trigger automatic certificate exchange operations); b) XML DSig signing according to RFC 3275;
ERR_INVALID_MSG_NULL_RES
5531 (8000159Bh)
Cryptographic message manipulation failed. In certain contexts - for example, when encoding the content of a cryptographic message - a specific error may have occurred, preventing more precise diagnosis (e.g., memory allocation failures). This occurs in: a) PKCS #7 signatures (when the DER representation of the message cannot be loaded/encoded);
ERR_CANNOT_GEN_SYM_KEY
5532 (8000159Ch)
Symmetric key preparation failed. Symmetric keys are used in operations involving data confidentiality (but are not limited to them). Allocation and scaling of these keys require memory and a block of cryptographically strong random numbers. If any intermediate step in generation/preparation fails, these keys cannot be used. See ERR_CANNOT_GENERATE_RND_DATA and ERR_DRBG_CONTINUOUS_TEST for more details. This occurs in: a) SPB encode requests; SPB messages use a digital envelope for the protection of sensitive data; this code is returned if the sender failed to prepare the 3DES or AES keys for enveloping;
ERR_CANNOT_SETUP_USR_AUTH_INFO
5533 (8000159Dh)
User authentication setup failed. The HSM's storage layer failed to prepare data reading for user authentication. This is usually a memory allocation issue. Please try again shortly.
ERR_CANNOT_BIND_USR_AUTH_INFO
5534 (8000159Eh)
User authentication setup failed. The HSM's storage layer failed to read data for user authentication. This is typically a memory allocation issue. Please try again shortly.
ERR_CANNOT_GET_CERT_SN
5535 (8000159Fh)
Failed to read the certificate serial number. The SPB encode or decode request (the latter, in GEN messages that trigger automatic certificate exchange operations) failed to retrieve the certificate's serial number (SN). This is typically a memory allocation issue when decoding DER structures.
ERR_CANNOT_GET_CERT_ISPB
5536 (800015A0h)
Failed to read the certificate's ISPB. The SPB decode request (e.g., in GEN messages that trigger automatic certificate exchange operations) failed to retrieve the certificate's ISPB. This is typically a memory allocation issue when decoding DER structures.
ERR_INVALID_HASH
5537 (800015A1h)
The request specified an invalid hash. This typically indicates an invalid hash size or an unknown type. It occurs in the following scenarios: a) requests for signing/generating certificates (CSR) in the PKCS #10 standard; b) ECC signature/verification operations; c) SPB encode/decode requests;
ERR_INVALID_SIG_LEN
5538 (800015A2h)
The signature buffer size is too large. This occurs in the following scenarios: a) ECC verification operation;
ERR_INVALID_PUBKEY_LEN
5539 (800015A3h)
The public key buffer size is too large. This occurs in the following scenarios: a) essential public RSA tasks; b) ECC verification operation;
ERR_INVALID_PSKC_XML
5540 (800015A4h)
XML processing error. The HSM has not been able to handle the XML provided (it is probably incomplete/malformed/invalid). Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_CANNOT_FIND_PSKC_XML_NODE
5541 (800015A5h)
XML processing error. The HSM has not been able to handle the XML provided (it is probably incomplete/malformed/invalid). Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_CANNOT_FIND_PSKC_XML_ATTR
5542 (800015A6h)
XML processing error. The HSM has not been able to handle the XML provided (it is probably incomplete/malformed/invalid). Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_PSKC_KEY_DERIVATION
5543 (800015A7h)
XML processing error. HSM was unable to use the key derivation algorithm provided. Only PBKDF2 is supported. Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_PSKC_KEY_DERIVATION_IT
5544 (800015A8h)
XML processing error. The HSM was unable to use the key derivation algorithm provided, as the iteration counter is invalid. Only PBKDF2 is supported. Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_PSKC_KEY_DERIVATION_LEN
5545 (800015A9h)
XML processing error. The HSM was unable to use the key derivation algorithm entered because the key size is invalid. Only PBKDF2 is supported. Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_PSKC_KEY_DERIVATION_SALT_LEN
5546 (800015AAh)
XML processing error. The HSM was unable to use the key derivation algorithm provided, because the size of the salt (diversifier) is invalid. Only PBKDF2 is supported. Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_PSKC_KEY_DERIVATION_FAILED
5547 (800015ABh)
Error in PSKC PKCS #5 derivation. The HSM was unable to perform key derivation in the PKCS #5 standard. This occurs in the following scenarios: a) the module imports PSKC files OATH;
ERR_INVALID_PSKC_KEY_ALG
5548 (800015ACh)
XML processing error. HSM was unable to use the algorithm provided. Only HOTP and TOTP are supported. Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_PSKC_KEY_METHOD
5549 (800015ADh)
XML processing error. HSM was unable to use the encryption method provided. Only AES128-CBC is supported. Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_OATH_EPOCH
5550 (800015AEh)
Date/time manipulation error OATH. HSM was unable to use the Epoch reported (currently, offsets are not supported). Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_OATH_TIMESTEP
5551 (800015AFh)
Date/time manipulation error OATH. The HSM was unable to use the Time-Step entered (currently, only values greater than or equal to 30 are supported). Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_Oath_DRIFT
5552 (800015B0h)
Date/time manipulation error OATH. The HSM was unable to use the given offset (currently, time-drifts are not supported). Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_INVALID_PSKC_SECRET_LEN
5553 (800015B1h)
XML processing error. HSM was unable to use the given secret because its size is invalid. Only PKCS #5/PBKDF2 with AES128-CBC are supported. Occurs in the following scenarios: a) import of PSKC files by the module OATH;
ERR_UNKNOWN_PADDING_TYPE
5554 (800015B2h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_DATA_TOO_LARGE_FOR_MODULUS
5555 (800015B3h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_DATA_GREATER_THAN_MODULUS_LEN
5556 (800015B4h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_PADDING_CHECK_FAILED
5557 (800015B5h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_DATA_TOO_LARGE_FOR_KEY_SIZE
5558 (800015B6h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_DATA_TOO_SMALL_FOR_KEY_SIZE
5559 (800015B7h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_INVALID_TYPE1_PADDING
5560 (800015B8h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_INVALID_TYPE2_PADDING
5561 (800015B9h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BAD_FIXED_HDR_PADDING
5562 (800015BAh)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_MISSING_NULL_PADDING
5563 (800015BBh)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BAD_PAD_BYTE_COUNT
5564 (800015BCh)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_DATA_TOO_LARGE_FOR_PADDING
5565 (800015BDh)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BN_NO_INVERSE
5566 (800015BEh)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_STATIC_BN_CANNOT_EXPAND
5567 (800015BFh)
Requested operation failed. DISCONTINUED. Occurs in older firmware versions. See ERR_OPERATION_FAILED.
ERR_BN_IS_NOT_PRIME
5568 (800015C0h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_TOO_MANY_BN_ITERATIONS
5569 (800015C1h)
Requested operation failed. DISCONTINUED. Occurs in older firmware versions. See ERR_OPERATION_FAILED.
ERR_BN_IS_NOT_A_SQUARE
5570 (800015C2h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BN_DIV_BY_ZERO
5571 (800015C3h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BN_NOT_INITIALIZED
5572 (800015C4h)
Requested operation failed. DISCONTINUED. Occurs in older firmware versions. See ERR_OPERATION_FAILED.
ERR_BN_INVALID_RANGE
5573 (800015C5h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BN_BAD_RECIPROCAL
5574 (800015C6h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BN_CALLED_WITH_EVEN_MODULUS
5575 (800015C7h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BN_INPUT_NOT_REDUCED
5576 (800015C8h)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BN_TOO_MANY_TMP_VARIABLES
5577 (800015C9h)
Requested operation failed. DISCONTINUED. Occurs in older firmware versions. See ERR_OPERATION_FAILED.
ERR_BN_INVALID_LEN
5578 (800015CAh)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_BN_ENCODING_ERROR
5579 (800015CBh)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_INVALID_PUBLIC_EXP
5580 (800015CCh)
Invalid data. DISCONTINUED. Occurs in older firmware versions. See ERR_INVALID_OPERATION.
ERR_INVALID_SPB_HDR_LEN
5581 (800015CDh)
The SPB message header 'signature' is invalid. The SPB decode request detected an invalid message header size. Please refer to the SPB manual for more details.
ERR_INVALID_SPB_HDR_VER
5582 (800015CEh)
Invalid SPB message header version. The SPB decode request detected an unsupported message header version value (V1 == 1 or V2 == 2 expected). Please refer to the SPB manual for more details.
ERR_INVALID_SPB_HDR_SPECIAL_TREATMENT
5583 (800015CFh)
Special handling flag in the SPB message header is invalid. The SPB decode request detected an invalid combination of special handling flag values in the message header (values 0-4, 6, 8, and 10 supported). Please refer to the SPB manual for more details.
ERR_INVALID_SPB_HDR_R0
5584 (800015D0h)
Reserved field in the SPB message header is invalid. The SPB decode request detected an unsupported value in the message header's reserved field (0 expected). Please refer to the SPB manual for more details.
ERR_INVALID_SPB_HDR_DST_ASYM_ALG
5585 (800015D1h)
Certificate algorithm in the SPB message header is invalid. The SPB decode request detected an unsupported value for the certificate algorithm (RSA_1024 == 1 or RSA_2048 == 2 expected). Please refer to the SPB manual for more details.
ERR_INVALID_SPB_HDR_DST_SYM_ALG
5586 (800015D2h)
Encryption algorithm in the SPB message header is invalid. The SPB decode request detected an unsupported value for the encryption algorithm (3DES_168 == 1 expected). Please refer to the SPB manual for more details.
ERR_INVALID_SPB_HDR_SIGN_KEY_TYPE
5587 (800015D3h)
Signature algorithm in the SPB message header is invalid. The SPB decode request detected an unsupported value for the signature algorithm (RSA_1024 == 1 or RSA_2048 == 2 expected). Please refer to the SPB manual for more details.
ERR_INVALID_SPB_HDR_DST_CA
5588 (800015D4h)
Certificate Authority (CA) in the SPB message header is invalid. See ERR_INVALID_CA for more details.
ERR_INVALID_SPB_HDR_SIGN_CA
5589 (800015D5h)
Certificate Authority (CA) in the SPB message header is invalid. See ERR_INVALID_CA for more details.
ERR_INVALID_SIGN_CERT_SN_MISMATCH
5590 (800015D6h)
Certificate serial number in the SPB message header is invalid. See ERR_INVALID_CERT_SN_MISMATCH for more details.
ERR_INVALID_DST_CERT_SN_MISMATCH
5591 (800015D7h)
Certificate serial number in the SPB message header is invalid. See ERR_INVALID_CERT_SN_MISMATCH for more details.
ERR_INVALID_SPB_MSG_LEN
5592 (800015D8h)
The SPB message size is invalid. The SPB decode request detected an invalid message size (must be a multiple of a DES block). Please refer to the SPB manual for more details.
ERR_CANNOT_PARSE_JSON
5593 (800015D9h)
Error in JSON content manipulation. The HSM was unable to decode JSON content within the operational context (it may be malformed/invalid). The storage layer uses an internal JSON representation to enable flexible and fast operations, such as executing native PKCS #11 tasks. This can occur in various situations, especially when manipulating objects (e.g., keys and certificates).
ERR_INVALID_SPB_CHARSET_SIG_OK
5594 (800015DAh)
SPB message character is invalid. Signature verified successfully. The SPB message contains invalid characters, but the digital signature is correct. See ERR_INVALID_SPB_CHARSET for more details.
ERR_JSON_MORE_DATA
5595 (800015DBh)
Error in JSON content serialization. The HSM was unable to serialize JSON content within the operational context because it exceeds the supported internal limit. See ERR_CANNOT_ALLOC_MEM and ERR_CANNOT_PARSE_JSON for more details that may be applicable in this situation. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_VIRTUALIZE_JSON
5596 (800015DCh)
Error in JSON content manipulation. The HSM was unable to generate JSON content within the operational context. This is typically a memory management issue. See ERR_CANNOT_ALLOC_MEM and ERR_CANNOT_PARSE_JSON for more details that may be applicable in this situation. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_CHANGE_OEM_JSON
5597 (800015DDh)
Error in JSON content manipulation. A native PKCS #11 operation attempted to modify a read-only object attribute. Check the client SDK documentation. See ERR_CANNOT_PARSE_JSON. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_MERGE_JSON
5598 (800015DEh)
Error in JSON content manipulation. See ERR_CANNOT_ALLOC_MEM, ERR_CANNOT_PARSE_JSON, ERR_CANNOT_CHANGE_OEM_JSON, and ERR_CANNOT_ALLOC_JSON for more details that may be applicable in this situation.
ERR_INVALID_SPB_CHARSET
5599 (800015DFh)
SPB message character is invalid. The SPB decode request detected an invalid character (it must belong to the Basic_Latin or Latin-1_Supplement character sets). Please refer to DRN-approved for more details.
ERR_CANNOT_GET_JSON
5600 (800015E0h)
Error in JSON content serialization. The HSM was unable to serialize JSON content within the operational context. This is typically a memory management issue. See ERR_CANNOT_ALLOC_MEM and ERR_CANNOT_PARSE_JSON for more details that may be applicable in this situation.
ERR_INVALID_SPB_CHARSET_SIG_ERR
5601 (800015E1h)
Invalid SPB message character. Invalid signature. SPB message has invalid characters and digital signature. See ERR_INVALID_SPB_CHARSET for more details.
ERR_INVALID_SPB_DOMAIN
5602 (800015E2h)
SPB Domain is invalid. SPB Domains must be identifiers composed of up to 6 alphanumeric characters (letters or numbers).
ERR_CANNOT_GEN_DSA_KEY
5603 (800015E3h)
DSA key creation failed. The HSM's storage layer failed to create a DSA key due to an error in cryptographic material handling. This could be a memory allocation issue. In rare cases, random number generation might have failed. See ERR_DRBG_CONTINUOUS_TEST for further applicable details in this situation. If the error persists, the manufacturer should be contacted.
ERR_DSA_CONTINUOUS_TEST
5604 (800015E4h)
Key creation/read/import failed. DISCONTINUED. Occurs in older firmware versions. See ERR_KEY_CONTINUOUS_TEST.
ERR_CANNOT_GEN_DH_KEY
5605 (800015E5h)
DH key creation failed. The HSM's storage layer failed to create a DH key due to an error in cryptographic material handling. This could be a memory allocation issue. In rare cases, random number generation might have failed. See ERR_DRBG_CONTINUOUS_TEST for further applicable details in this situation. If the error persists, the manufacturer should be contacted.
ERR_DH_CONTINUOUS_TEST
5606 (800015E6h)
Key creation/read/import failed. DISCONTINUED. Occurs in older firmware versions. See ERR_KEY_CONTINUOUS_TEST.
ERR_KEY_CONTINUOUS_TEST
5699 (80001643h)
Key creation/read/import failed. A consistency problem in a key was detected at runtime. The storage layer does not have authorization to release creation/use of the key in question. See ERR_DRBG_CONTINUOUS_TEST for more details that may apply in this situation. If the error persists, the manufacturer should be contacted.
ERR_SERVER_STARTED
5700 (80001644h)
Invalid request. The operation cannot be performed while the service is running.
ERR_HSM_AUTO_TEST_FAILURE
5701 (80001645h)
The HSM may be operating inconsistently. Automatic tests detected system failures. If restricted mode is active, no operations will be permitted. In standard mode, operations are allowed (but structural errors may have left the HSM functioning in an inconsistent state). See ERR_NON_APPROVED_OPERATION.
ERR_SERVER_NOT_STARTED
5702 (80001646h)
Invalid request. The operation cannot be executed while the service is not running.
ERR_UNAPPROVED_TSP_OPERATION
5703 (80001647h)
TSP operation rejected. The operation was not permitted as it violates RFC 3161, RFC 5816, and/or a corporate security policy. Examples include: a) exporting private keys used for timestamp signing; b) using a non-TSP private key for timestamp signing; c) attempting to operate in suspend mode.
ERR_INVALID_LCRYPTO_R_OPERATION
5704 (80001648h)
Remote operation on 'local-crypto' partition was rejected. The operation was not allowed as it violates the policy on the use of local-crypto partitions'. Examples: a) signing over the network via the automatic APIs; b) exporting keys (even those marked with OBJ_ATTR_EXPORT); c) creating individual backups; d) granting access permissions to other users/partitions; e) trying to use 'local-crypto' partitions in unsupported models;
ERR_OBJ_BLOCKED_BY_DS_POLICY
7000 (80001B58h)
The object is invalid for use under the HSM's security policy. The security layer blocked the use of an object because the remote global policy was violated.
ERR_TRUNCATING_DS_LOG
7001 (80001B59h)
Failed to truncate the audit log. Logs/telemetry cannot be truncated locally before complete transmission to the HSM's cloud services. This error may indicate Internet connectivity issues. Please try again shortly. If the error persists, contact the manufacturer for additional instructions.
ERR_THROTTLED_VM_SIZE
10000 (80002710h)
Service memory has reached its safe operational limit. DISCONTINUED. Occurs in older firmware versions. See ERR_CANNOT_ALLOC_RES.
ERR_THROTTLED_RAM
10001 (80002711h)
RAM has reached its limit for safe operation. DISCONTINUED. Occurs in older firmware versions. See ERR_CANNOT_ALLOC_MEM.
ERR_CANNOT_ALLOC_SOCKET
11000 (80002AF8h)
Network descriptor allocation failed. The HSM was unable to allocate a network socket to execute the request. This is usually a problem with memory leaks and/or poor resource management. See ERR_CANNOT_ALLOC_RES for more details that may apply in this situation. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_ALLOC_MEM
11001 (80002AF9h)
Memory allocation failed. The HSM was unable to allocate memory to execute the request because it was overloaded. This may be related to a memory leak problem and/or poor resource management. See ERR_CANNOT_ALLOC_RES for more details that may apply in this situation. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_ALLOC_KEY
11002 (80002AFAh)
Failed to allocate workspace for cryptographic key. The HSM failed to allocate memory for cryptographic key operations. See ERR_CANNOT_ALLOC_MEM for further applicable details in this situation. If the error persists, the manufacturer should be contacted.
ERR_CANNOT_ALLOC_SL_BE_HANDLE
11003 (80002AFBh)
Failed to allocate I/O descriptor. The HSM failed to allocate a read/write handler for the storage layer. See ERR_SL_BE_BUSY for further applicable details in this situation.
ERR_CANNOT_ALLOC_IOM
11004 (80002AFCh)
Failed to allocate workspace. The HSM failed to allocate memory for the operation. See ERR_CANNOT_ALLOC_MEM for further details that may be applicable in this situation.
ERR_CANNOT_INIT_DRBG
11005 (80002AFDh)
Failed to generate random numbers The HSM will not authorize the generation of cryptographically strong random number blocks. The DRBG subsystem cannot be initialized. See ERR_CANNOT_GENERATE_RND_DATA and ERR_CANNOT_ALLOC_MEM for further details that may be applicable in this situation.
ERR_CANNOT_SEED_DRBG
11006 (80002AFEh)
Failed to generate random numbers The HSM will not authorize the generation of cryptographically strong random number blocks. The DRBG subsystem cannot configure its state. See ERR_CANNOT_GENERATE_RND_DATA, ERR_CANNOT_INIT_DRBG, ERR_CANNOT_ALLOC_MEM, and ERR_CANNOT_GET_SYS_INFO for further details that may be applicable in this situation.
ERR_CANNOT_USE_IOM
11007 (80002AFFh)
Workspace utilization failed. The HSM failed to read from/write to the memory allocated for the operation. See ERR_CANNOT_ALLOC_MEM and ERR_CANNOT_ALLOC_IOM for further details that may be applicable in this situation.
ERR_CANNOT_ALLOC_OBJ_HANDLE
11008 (80002B00h)
Object descriptor allocation failed. The HSM failed to allocate a storage layer object handler. See ERR_CANNOT_ALLOC_MEM and ERR_CACHE_LAYER_EXHAUSTED for further details that may be applicable in this situation.
ERR_REPL_CANNOT_ALLOC_SL_BE_HANDLE
11009 (80002B01h)
Failed to allocate I/O descriptor. See ERR_CANNOT_ALLOC_SL_BE_HANDLE.
ERR_CANNOT_ALLOC_TLS_CTX
11010 (80002B02h)
Network channel descriptor preparation failed. The HSM was unable to prepare a TLS network socket for the execution of the request (used in the replication layer for communication between devices). This is usually a problem of memory leakage and/or poor resource management. See ERR_CANNOT_ALLOC_MEM for more details that may apply in this situation.
ERR_CANNOT_ALLOC_TLS_SOCKET
11011 (80002B03h)
Network channel descriptor allocation failed. The HSM was unable to allocate a TLS network socket for the execution of the request (used in the replication layer for communication between devices). This is usually a problem of memory leakage and/or poor resource management. See ERR_CANNOT_ALLOC_MEM for more details that may apply in this situation.
ERR_CANNOT_SERIALIZE_XML
11012 (80002B04h)
XML DSig signing failed. The XML module attempted to generate a signature conforming to RFC 3275, but the serialization of the internal DOM representation to XML failed. This is typically a memory management issue. See ERR_CANNOT_ALLOC_MEM for further details that may be applicable in this situation.
ERR_CANNOT_ALLOC_BN
11013 (80002B05h)
Failed to allocate big integer (BN). The system cannot operate with a multiprecision integer. This is typically an issue with the request's input data, but it may be related to memory management. See ERR_CANNOT_ALLOC_MEM for further details that may be applicable in this situation.
ERR_CANNOT_ALLOC_JSON
11014 (80002B06h)
Error in JSON content manipulation. See ERR_CANNOT_ALLOC_MEM for further details that may be applicable in this situation.
ERR_CRYPTOHW_OPEN_FAILURE
12001 (80002EE1h)
TAC_ERR_CRYPTOHW_OPEN_FAILURE TAC_ERR_CRYPTOHW_OPEN_FAILURE
ERR_CRYPTOHW_SETUP_FAILURE
12002 (80002EE2h)
TAC_ERR_CRYPTOHW_SETUP_FAILURE TAC_ERR_CRYPTOHW_SETUP_FAILURE
ERR_CRYPTOHW_READ_FAILURE
12003 (80002EE3h)
TAC_ERR_CRYPTOHW_READ_FAILURE TAC_ERR_CRYPTOHW_READ_FAILURE
ERR_CRYPTOHW_INVALID_CRC
12004 (80002EE4h)
TAC_ERR_CRYPTOHW_INVALID_CRC TAC_ERR_CRYPTOHW_INVALID_CRC
ERR_CRYPTOHW_WRITE_FAILURE
12005 (80002EE5h)
TAC_ERR_CRYPTOHW_WRITE_FAILURE TAC_ERR_CRYPTOHW_WRITE_FAILURE
ERR_CRYPTOHW_UNEXPECTED_MSG
12006 (80002EE6h)
TAC_ERR_CRYPTOHW_UNEXPECTED_MSG TAC_ERR_CRYPTOHW_UNEXPECTED_MSG
ERR_CRYPTOHW_CONNECT_FAILED
12007 (80002EE7h)
TAC_ERR_CRYPTOHW_CONNECT_FAILED TAC_ERR_CRYPTOHW_CONNECT_FAILED
ERR_CRYPTOHW_SEND_FAILED
12008 (80002EE8h)
TAC_ERR_CRYPTOHW_SEND_FAILED TAC_ERR_CRYPTOHW_SEND_FAILED
ERR_CRYPTOHW_RECV_FAILED
12009 (80002EE9h)
TAC_ERR_CRYPTOHW_RECV_FAILED TAC_ERR_CRYPTOHW_RECV_FAILED
ERR_REPLICATION_BUSY
36000 (80008CA0h)
Replication layer failure. The request cannot be executed because the replication layer is still updating/writing synchronization data. This is a temporary issue. Please try again shortly.
ERR_REPLICATION_D_BUSY
36001 (80008CA1h)
Replication layer failure. The request cannot be executed. The replication layer has pending data synchronization updates. This is typically a complex issue requiring intervention from the manufacturer.
ERR_REPLICATION_S_BUSY
36002 (80008CA2h)
Replication layer failure. The request cannot be executed because the replication layer is still updating/writing synchronization data. This is a temporary issue. Please try again shortly.
ERR_REPLICATION_STORAGE_LAYER_BUSY
36003 (80008CA3h)
Replication layer failure. The request cannot be executed because the replication layer is still updating/writing synchronization data. This is a temporary issue. Please try again shortly.
ERR_REPLICATION_SEC_LAYER_BUSY
36004 (80008CA4h)
Replication layer failure. The request cannot be executed because the replication layer is still updating/writing synchronization data. This is a temporary issue. Please try again shortly.
ERR_REPLICATION_PEER_NOT_SYNCED
36500 (80008E94h)
Replication transaction failure. The request cannot be executed. The replication layer detected a desynchronized device within the pool. Without a live-sync, any operation requiring updates to the storage layer will fail, protecting client databases from divergence issues (known as "split-brain," which occurs when data between HSMs in the same pool is not perfectly mirrored). This error typically occurs when a new device is added to an existing pool without undergoing an appropriate live-sync with its peers.
ERR_REPLICATION_CANNOT_PREPARE_TRANS
37001 (80009089h)
Replication transaction failure. The request cannot be executed because the replication layer failed to prepare a distributed transaction. This may or may not be a temporary issue. If it persists, the manufacturer should be contacted.
ERR_REPLICATION_CANNOT_P2P_HANDSHAKE
37002 (8000908Ah)
Replication network protocol failure. The request cannot be executed. A network failure occurred, or the HSMs were not properly configured for synchronization between them (devices can only replicate if initialized with the same SVMK and operational mode). This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_FIND
37003 (8000908Bh)
Incomplete network cache. The request cannot be executed because the replication layer failed to locate an involved HSM. This is a rare occurrence, indicating an incomplete/invalid IP address cache. Please check this configuration on the local console (shell).
ERR_REPLICATION_CANNOT_P2P_CONNECT
37004 (8000908Ch)
Network subsystem connection failure. The request cannot be executed. A connection failure occurred in the network subsystem, and one or more involved HSMs could not be reached. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_SEND
37005 (8000908Dh)
Replication layer data transmission failure. The request cannot be executed. A transmission failure occurred in the network subsystem between HSMs. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_RECV
37006 (8000908Eh)
Replication layer data transmission failure. The request cannot be executed. A transmission failure occurred in the network subsystem between HSMs. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_SEND_ALL
37007 (8000908Fh)
Replication layer data transmission failure. The request cannot be executed. A transmission failure occurred in the network subsystem between HSMs. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_RECV_ALL
37008 (80009090h)
Replication layer data transmission failure. The request cannot be executed. A transmission failure occurred in the network subsystem between HSMs. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_SCONNECT
37009 (80009091h)
Network subsystem connection failure. The request cannot be executed. A TLS failure occurred in the network subsystem, or the HSMs were not properly configured for synchronization between them (devices can only replicate if initialized with the same SVMK and operational mode). This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_SSEND
37010 (80009092h)
Replication layer encrypted data transmission failure. The request cannot be executed. A TLS transmission failure occurred between HSMs. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_SRECV
37011 (80009093h)
Replication layer encrypted data transmission failure. The request cannot be executed. A TLS transmission failure occurred between HSMs. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_SSEND_ALL
37012 (80009094h)
Replication layer encrypted data transmission failure. The request cannot be executed. A TLS transmission failure occurred between HSMs. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_SRECV_ALL
37013 (80009095h)
Replication layer encrypted data transmission failure. The request cannot be executed. A TLS transmission failure occurred between HSMs. This may or may not be a temporary issue. See ERR_NET_FAIL for more details on network issues.
ERR_REPLICATION_CANNOT_P2P_WORK
37014 (80009096h)
Processing failed in the network subsystem. The request cannot be executed. A failure occurred in the replication layer involving the configuration of a network subsystem operation. If persistent, contact the manufacturer.
ERR_REPLICATION_NOT_FOUND
37015 (80009097h)
Replication layer failure. Reserved for HSMs performing synchronization in the replication layer. In rare cases, the client may encounter this return code, especially when retrieving information remotely via administrative tools. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_ACK_NOT_FOUND
37016 (80009098h)
Replication transaction acknowledgment failed. Reserved for HSMs performing synchronization in the replication layer. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_INVALID_OPERATION
37017 (80009099h)
Invalid synchronization request. Operations may be classified as invalid if one or more parameters are not recognized by the HSM, and/or are not valid in the given context. This error can result from invalid client requests (e.g., providing invalid data), I/O issues (read/write) on the server side, or software version discrepancies (when devices in the same pool are configured with different firmware versions). This may be a temporary issue. For assistance, contact the manufacturer.
ERR_REPLICATION_INVALID_EVENT
37018 (8000909Ah)
Invalid replication event. Replication layer events may be classified as invalid if they are not recognized by the HSM, and/or are not valid within the current context (e.g., when clients send node-down requests, but the supposedly inaccessible device can still be reached by the equipment). In rare cases, firmware version discrepancies can cause this error.
ERR_REPLICATION_OPERATION_FAILED
37019 (8000909Bh)
Replication layer failure. Reserved for HSMs performing synchronization in the replication layer. In rare cases, the client may encounter this return code, especially when sending a 'pulsing' remotely via administrative tools. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_COMMIT_FAILED
37020 (8000909Ch)
Read/write failure in the replication layer. Reserved for HSMs performing synchronization in the replication layer. In rare cases, the client may encounter this return code, especially when sending 'node-down' notifications remotely via administrative tools. Live-syncs between devices may generate this exception. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_ERASE_FAILED
37021 (8000909Dh)
Read/write failure in the replication layer. Reserved for HSMs performing synchronization in the replication layer. In rare cases, the client may encounter this return code, especially when sending 'node-down' notifications remotely via administrative tools. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_INQUIRE_FAILED
37022 (8000909Eh)
Read/write failure in the replication layer. Reserved for HSMs performing synchronization in the replication layer. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_UPDATE_ACK_FAILED
37023 (8000909Fh)
Read/write failure in the replication layer. Reserved for HSMs performing synchronization in the replication layer. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_DISPATCH_FAILED
37024 (800090A0h)
Read/write failure in the replication layer. Reserved for HSMs performing synchronization in the replication layer. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_CANNOT_SL_BE_TRANSP
37025 (800090A1h)
Read/write failure in the replication layer. The operation cannot be executed. This is reserved for structural issues in the replication layer. Administrative requests can generate this error (e.g., updating the network IP address cache). This should be a temporary problem. If it persists, contact the manufacturer.
ERR_REPLICATION_CANNOT_PRUNE_LOG
37026 (800090A2h)
Read/write failure in the replication layer. The operation cannot be executed. This is reserved for structural issues in the replication layer. This should be a temporary problem. If it persists, contact the manufacturer.
ERR_REPLICATION_CANNOT_LOAD_LOG
37027 (800090A3h)
Replication transaction read failure. Reserved for HSMs performing synchronization in the replication layer. In rare cases, the client may encounter this return code, especially when retrieving information remotely via administrative tools. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_CANNOT_WORK
37028 (800090A4h)
Replication layer failure. Reserved for HSMs performing synchronization in the replication layer. In rare cases, the client may encounter this return code, especially when sending 'node-down' notifications remotely via administrative tools. This should be a temporary issue. If persistent, contact the manufacturer.
ERR_REPLICATION_CANNOT_VALIDATE_EVENT
37029 (800090A5h)
Read/write failure in the replication layer. The operation cannot be executed. This is reserved for structural issues in the replication layer. This should be a temporary problem. If it persists, contact the manufacturer.
ERR_REPLICATION_TRANS_MISMATCH
37030 (800090A6h)
Replication transaction inconsistency failure. The operation cannot be executed. This is reserved for distributed transaction validation in the replication layer. Live-syncs between devices can cause this error. This should be a temporary problem. If it persists, contact the manufacturer.
ERR_REPLICATION_CANNOT_SYNC_POINT
37031 (800090A7h)
Replication transaction failure. The operation cannot be executed. This is reserved for distributed transaction validation in the replication layer. Live-syncs between devices can cause this error. This should be a temporary problem. If it persists, contact the manufacturer.
ERR_REPLICATION_UNDEFINED_LIVE_SYNC
37032 (800090A8h)
Live-sync denied. Live-syncs between devices can only occur if the requester (the HSM that initiated the operation on the local console) has not performed any prior operations. Even a simple connection to the requester via administrative tools will leave it in an undefined state for live-sync. Restarting the service is sufficient to restore a defined state, enabling the HSM to synchronize with its pool.
ERR_REPLICATION_CONNECTED_LIVE_SYNC
37033 (800090A9h)
Live-sync denied. Live-syncs cannot occur when users are connected to the requester. Disconnect these clients and try restarting the service. See ERR_REPLICATION_UNDEFINED_LIVE_SYNC for more details.
ERR_REPLICATION_SELF_LIVE_SYNC
37034 (800090AAh)
Live-sync denied. Other devices were not found in the network IP address cache (the HSM will not synchronize with itself). Please verify your configuration.
ERR_REPLICATION_OBJ_IN_USE
37035 (800090ABh)
Failed to remove an object. The HSM's storage layer was unable to delete an object (typically a key) because it is currently open (in use).
ERR_REPLICATION_CANNOT_BEGIN_TRANS
37036 (800090ACh)
Replication transaction failure. The request cannot be executed because the replication layer failed to initiate a transaction in the storage layer. This may or may not be a temporary problem. If it persists, the manufacturer should be contacted.
ERR_REPLICATION_MAX_NODE_COUNT_REACHED
37037 (800090ADh)
Network cache reached its limit. The request cannot be executed because the replication layer cannot add another HSM address (the IP address cache has a total limit of 16 devices).
ERR_REPL_CANNOT_PREPARE_LS_TRANS
37038 (800090AEh)
Replication transaction failure. The live-sync cannot be executed because the replication layer failed to prepare a distributed transaction. This may or may not be a temporary problem. If it persists, the manufacturer should be contacted.
ERR_REPL_PART_CANNOT_ADD_LOG
37039 (800090AFh)
Write failure in the replication layer. The operation cannot be executed. This is reserved for structural issues in the replication layer. This should be a temporary problem. If it persists, contact the manufacturer.
ERR_REPL_COOR_CANNOT_ADD_LOG
37040 (800090B0h)
Write failure in the replication layer. The operation cannot be executed. This is reserved for structural issues in the replication layer. This should be a temporary problem. If it persists, contact the manufacturer.
ERR_CANNOT_LOAD_DEPRECATED_LICENSE
47000 (8000B798h)
Failed to load the device license. The HSM cannot open/read its licensing information. This error is usually temporary but may indicate severe data corruption (and/or hardware issues). Consult the manufacturer.
ERR_INVALID_DEPRECATED_LICENSE
47001 (8000B799h)
The device license cannot be used. The HSM cannot apply its licensing information. This error is usually temporary but may indicate severe data corruption (and/or hardware issues). Consult the manufacturer.
ERR_DEPRECATED_LICENSE_EXPIRED
47002 (8000B79Ah)
The device license has expired. The HSM applied its licensing information, which has expired. Please consult your vendor.
ERR_DEPRECATED_LICENSE_BLOCKED
47003 (8000B79Bh)
The device license is blocked. The HSM applied its licensing information, which indicates a blocked status. This error may be temporary. Please consult your vendor.
ERR_CANNOT_FIND_LICENSE
57001 (8000DEA9h)
Failed to find an equipment license. HSM did not find a license that was entered. This error is usually temporary, but may indicate serious data corruption (and/or hardware problems) if the license in question was actually installed. Check with the manufacturer.
ERR_CANNOT_UNINSTALL_OEM_LICENCE
57002 (8000DEAAh)
OEM licenses cannot be uninstalled. OEM licenses can only be uninstalled with expert support. Please consult the manufacturer.
ERR_LPACK_VERIFY_FAILED
57003 (8000DEABh)
Invalid license update package(s). Licensing updates are carried out via packages (lpacks) submitted to the equipment. To prevent the entry of unsafe/malicious content and/or the corruption of system components, the lpacks are digitally signed by the manufacturer and verified before being applied.
ERR_CANNOT_PROCESS_LPACK
57004 (8000DEACh)
Failed to send license update(s). License updates are carried out via license-packages (lpacks), sent remotely via the administrative console. The state manager module was unable to process an update because some structural fault was detected (write to the storage layer, error in memory allocation, etc). This condition is usually temporary, but can signal serious data corruption (and/or hardware problems). If the error persists, consult the manufacturer.